Privacy Policy

1. Who We Are

bestratemoving.com is operated by LOWES VAN LINES LLC, 777 Northwest 72nd Avenue, Doral, FL 33126 ("we," "us," or "our"). bestratemoving.com is a referral service that connects customers with a licensed and insured long distance moving company. We are not a moving carrier and do not perform moves ourselves. This Privacy Policy explains how we handle information collected through this website and by telephone.

2. Information We Collect

• Information you provide: full name, email address, telephone number, origin and destination ZIP codes, requested move date, and any details you share about your move.
• Automatically collected information: IP address, browser type, device type, referring URL, pages viewed, and time spent on the site, collected via cookies and similar technologies.
• Call information: if you call us, we may record the phone number you called from and details of your move request.

3. How We Use Your Information

• To prepare and deliver a moving estimate you requested.
• To connect you with a licensed and insured long distance moving company that can service your route and date.
• To contact you by phone, SMS, or email about your quote request, including follow-up communications about discounts or credits.
• To operate, secure, analyze, and improve this website.
• To comply with legal obligations and enforce our Terms of Service.

4. How We Share Your Information

When you submit a quote request, you consent to our sharing the information you provide with a licensed and insured moving carrier and its authorized representatives so they may contact you about your move. We also share information with service providers who support our operations (such as hosting, analytics, telephony, and email providers), and with authorities when required by law, subpoena, or to protect our legal rights. We do not sell your personal information for monetary consideration.

5. Consent to Contact (TCPA)

By submitting your telephone number through this website, you expressly consent to receive calls and text messages from us and from our moving partner at the number provided, including through automatic telephone dialing systems and prerecorded or artificial voice messages, regarding your move request. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to a text message, telling the caller to place you on their do-not-call list, or emailing Legal@lowesvanlines.com.

6. Cookies and Analytics

We use cookies and similar technologies to remember your preferences, measure site performance, and understand how visitors use the site. Most browsers let you refuse or delete cookies through their settings; disabling cookies may affect site functionality.

7. Data Retention and Security

We retain quote request information for as long as needed to provide our services and to meet legal, accounting, or reporting requirements. We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to opt out of certain sharing, and to not be discriminated against for exercising these rights. Residents of California, Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws may submit requests to Legal@lowesvanlines.com. We will verify your identity before acting on a request.

9. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact Legal@lowesvanlines.com and we will delete it.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision, and continued use of the site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

LOWES VAN LINES LLC
777 Northwest 72nd Avenue, Doral, FL 33126
Email: Legal@lowesvanlines.com
Phone: 888-888-8888